The Customer Listing

Quantum MX helps you keep track of your customer information using the Customers database. Customer records may be added or edited by team managers and include the customers name, contact information, email address, and a special notes field that allows you to keep track free-form extra information or conversation history with the customer.

Creating a Customer

1. Browse to the customers listing.

   

2. Click the New Customer link in control menu row.

3. Complete the new customer form.
4. Click Create Customer to create the customer record.

Locating Customer Information

1. Browse to the customers listing.
2. Click Show to view the associated customer information.
3. Click Edit to edit the associated customer record.
4. Click Delete to permanently delete the customer record.

A search by keyword feature is provided, allowing you to locate customers by searching. The search facility will attempt to locate your keyword in the following customer fields: name, email, phone, notes and aircraft make/model/ident.

Additional Customer Notes

Additional information may be added to the customer record using the notepad feature...

Customer Aircraft

Convenient links to the customer's aircraft may be found on the Ownership tab of the customer profile screen.
1. Browse to a customer.
2. Click to activate the Ownership tab.
3. Click the aircraft or component specific menu for more actions.

Customer Order History

Click the Work Order History or Order History tabs to view the respective order history for the selected customer profile.

Exporting Customer Information to a Spreadsheet

1. Browse to the Customers listing.
2. Click Import/Export.
3. Click Export to download the CSV file to your computer.